London · 27-site network · AI in practice

Operations without chaos.Automation without hype.

I run operations for a 27-site dry cleaning network in London and build automations that take repetitive work off the team. Fewer spreadsheets, fewer phone calls, more decisions based on data.

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  • Concrete scope, one page
  • Reply within 1 working day
OPS / AI a system, not a slide
At a glance
27 sites in the network
4 areas of practice
EMBA WSB-NLU, management

01Services

Four areas where I make a difference

Each one starts with a process, not a tool. The work is concrete: diagnose, deliver, measure.

All services
01

Operations and multi-site networks

Standards, quality and control across many locations. Rollouts a team actually follows.

Details
02

Automation and AI

Agents, workflows and integrations that remove repetitive work from the team. Without replacing your whole stack.

Details
03

Data and reporting

One number, one source of truth, one report you can read in five minutes.

Details
04

Advisory and delivery

Audit, tool selection and step-by-step delivery, with a team that stays after the project.

Details

02How I work

Four steps, no months of analysis

Each stage ends with a decision and a document, not another deck. The whole engagement fits on one page.

  1. 01

    Diagnosis

    A week in a store, conversations with the team, measuring time and losses. No assumptions from a deck.

  2. 02

    Design

    One number that must change, and the simplest route to it. Scope on a single page.

  3. 03

    Delivery

    In stages, with a first result in 30 days. The team trains on its own data.

  4. 04

    Measurement

    A report after a month: what works, what we fix, whether to extend it.

03Insights

Notes from operations and automation

Practical lessons from running a multi-site network and building AI tools. No conference theory.

All posts
Operations 2 October 2026

One report across 27 sites

Networks grow faster than reporting. At some point nobody knows which stores make money and which only make turnover.

2 min read Read

04About

Process first. Tool second.

I run operations for a 27-site network in London, study for an EMBA at WSB-NLU and use AI every day for the work itself, not for slides. This site is a record of what comes out of that.

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Contact

Got a process that eats your team’s time?

Describe it in three sentences. I will tell you whether to simplify it, automate it, or leave it alone.

Get in touch